/Legal
Privacy notice
How we collect, use and protect personal data when you use this website or contact us through it.
Last updated: 26 October 2026
Who we are
This website is operated by INECTIO Limited (company registration no. C99905), 22, Triq in-Nevew, Zabbar ZBR 1822, Malta. We are the data controller for the personal data described in this notice. You can contact us about privacy at support@inectio.com.
What we collect
- Enquiries. When you use our contact form we collect the topic of your enquiry, your name, organisation (optional), email address, phone number (optional) and your message, together with the date and time and the page you came from.
- Server logs. Like most websites, our servers record technical information such as IP address, pages requested, date and time, referring page and browser type.
- Cookies. We use only strictly necessary cookies. See our cookie notice.
Why we use it, and our legal basis
- To respond to your enquiry and, where relevant, to take steps at your request before entering into a contract — our legitimate interests and Article 6(1)(b) and 6(1)(f) GDPR.
- To keep this website secure and working — our legitimate interests and our legal obligation to protect the information we hold, Article 6(1)(c) and 6(1)(f) GDPR.
We do not use your details for advertising, we do not add enquiries to marketing lists, and we do not sell personal data.
Who we share it with
We share personal data only with service providers that host and support this website and our business systems, acting on our instructions under appropriate agreements, and with authorities where the law requires it.
International transfers
We aim to keep website data within the European Economic Area. Where a service provider processes data outside the EEA, we rely on appropriate safeguards such as an adequacy decision or the European Commission’s standard contractual clauses.
How long we keep it
- Enquiries: for as long as needed to respond and for up to 36 months afterwards, unless a business relationship follows.
- Server logs: up to 3 months, unless needed to investigate a security incident.
How we protect it
Our information security management system is certified to ISO/IEC 27001:2022. Data is encrypted in transit, access is restricted to people who need it, and enquiries are stored in systems we control.
Your rights
You have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, and to data portability. To exercise these rights, contact support@inectio.com. You also have the right to complain to the Information and Data Protection Commissioner in Malta or to the supervisory authority where you live or work.
Changes to this notice
We will update this notice when our practices change and show the date of the latest version at the top of the page.